Velvet. Your Mood, Your Jewelry.
Curated Collections for Every Vibe.
Best Selers
ABOUT US
At Velvet, we believe jewellery is more than an accessory; it's a whisper of your inner state, a talisman for your daily mood. We meticulously craft each ring, bracelet, and necklace around a distinct theme—like 'Calm', 'Energy', or 'Grace'—transforming fleeting feelings into tangible elegance.
Best Rings
Frequently asked questions
Delivery Times: How long will my order take to arrive?
We process and dispatch orders within 1-2 business days. Once shipped, UK delivery typically takes 3-5 business days via Royal Mail or our designated courier. You will receive a tracking number via email as soon as your order is on its way. For international delivery estimates, please refer to our Shipping Policy page.
Returns & Guarantee: What is your returns and exchange policy?
Your satisfaction is guaranteed. We offer a 30-day returns policy from the date of delivery. Items must be unworn, in their original condition, and returned with all packaging and tags. We will gladly offer a full refund to the original payment method or an exchange for a different size or style. Please initiate your return through the 'My Orders' section on our website. For full details, see our Returns & Exchanges Policy.
Customer Service: How can I get in touch with your customer service team?
Our dedicated customer service team is here to help. The quickest way to reach us is via email at hello@velvet.com. We aim to respond to all enquiries within 24 hours during business hours, Monday to Friday. You can also use the contact form on our website.
Niche-Specific Question: How do I choose the right ring size for your designs?
We provide a comprehensive, printable ring size guide on each product page. For the most accurate measurement, we recommend measuring your finger at the end of the day when fingers are warm, and using a piece of string or a existing ring that fits well. If you are between sizes or ordering a wider band design, we suggest choosing the larger size. Still unsure? Contact our team for personalised sizing advice before you order.